Support

One person makes both apps. Email gets read, and a report with a log attached gets fixed faster.

Getting in touch

Email. support at spqr dot dev. Say which app, which version, and which macOS or iOS version. If something failed, say what you did just before it did.
Expect a slow reply, not a form letter. There is no support team and no ticket queue. There is also nobody who will tell you to reinstall.
Security issues. Same address, and say so in the subject line. If you would rather encrypt it, ask and a key will come back.

Sending a useful report for Pharos

Pharos writes a log for every task it runs, and can bundle them for you: Activity, then Export Logs. The bundle contains the per-task logs, a redacted copy of your configuration, and system information, with a README explaining what is in it.

It is redacted before it is written. Credentials are stripped from repository URLs, environment variables and access keys, so the bundle can be sent without handing over the keys to your backups. If you would like to check, everything in it is plain text.

For a single failure, the error inspector has a copy button that does the same scrubbing on one message.

Sending a useful report for Denarius

The ledger itself is the best evidence, and usually the last thing you should send. Instead:

Run git log --oneline inside your ledger bundle and include the last few lines. Every action Denarius took is recorded there in plain English, so it usually shows exactly what happened without exposing any figures.

If the problem is a file Denarius will not read, a minimal journal that reproduces it is worth more than the real one. Three transactions that fail is a better bug report than three years of books that mostly work.

Questions that come up

Do I need to know restic or hledger? No. Both apps are usable without ever opening a terminal. Both are also honest about what they are built on, so if you already know the command line tool, nothing is hidden from you.
What happens to my data if an app stops being developed? A restic repository is readable by restic. An hledger journal is readable by hledger, and by any text editor ever written. Neither app invents a format, which is the point.
Can I move a Pharos plan between Macs? Yes. Plans export as .resticprofile files, and drag straight out of the Plans list.
Does Denarius send my finances anywhere? No. OCR and inference run on device. The only network connections are to a git remote or a price provider you set up yourself, and both are optional.
Which versions of macOS? Both apps require macOS 26. Denarius also runs on iPadOS 26 and iOS 26.

Before you write

Check the changelog first. If the thing you hit was fixed in a release you have not installed yet, that is the fastest answer either of us will get.